About

I build products at the intersection of enterprise technology and AI. At SymphonyAI, I designed and built an analytics platform that turned raw computer vision data into actionable intelligence — identifying over $2M annually in recoverable lost sales across pilot stores and eliminating all manual reporting through end-to-end automation.

Before that, I spent two years at Focal Systems and three years across customer success and solutions engineering roles, bridging product, engineering, and customer teams for enterprise AI platforms. Those roles — and the 25 years of operations leadership that preceded them — gave me something most PMs don't have: I've been the end user AND the customer-facing advocate. I know how to hear what customers actually need when they can't articulate it, align stakeholders with competing priorities, and translate messy real-world problems into specs that engineering can build against. Those instincts transfer to any domain.

In 2025, I started building with AI — not just using it, but architecting systems around it. A multi-agent orchestration framework with RAG pipelines and automated knowledge capture. An Electron desktop app for real-time system monitoring. A B2B SaaS platform from idea to production. I taught myself Python, TypeScript, React, SQL, and Docker by shipping real things that solve real problems.

I'm looking for a product role where customer empathy, domain expertise, and the ability to build are all valued — where the PM doesn't just write the spec but can prototype the proof of concept, present the value in terms customers care about, and shape the roadmap around outcomes that matter. I've spent my career understanding the problem from every angle: as the operator, the customer advocate, and the builder.